Frequently Asked Questions
Everything you need to know about shopping with Peeko.
How long will it take to receive my order?
Standard shipping typically takes 3 to 7 business days within the continental United States. International shipping times vary based on the destination country.
What is Peeko's return policy?
We offer a 30-day return window for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
Peeko accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I track my package after it ships?
Yes, once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status in real-time.
Are your products covered by a warranty?
All Peeko products come with a one-year limited warranty against manufacturing defects to ensure you receive the highest quality items.
How can I modify or cancel my order?
Orders can be modified or canceled within 1 hour of placement. Please contact our customer service team immediately to request any changes before the order enters the fulfillment stage.